SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Finser (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://finser.shop
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
SAFE SHOPPING
We try our best to make your shopping experience not only pleasant, seamless and hassle-free, but also secure.
FREE SHIPPING
Enjoy flexible international shipping services that currently operate in over 200 countries across the world.
FREE RETURNS
It's okay to change your mind! You can send your order back for a full refund, we've got you covered with our full Buyer protection.
NEW ARRIVALS
Brand new products are available on a regular basis.
PRICE PROMISE
We don't want you to choose between the best value and the best service. That's why we offer competitive pricing.
EXCELLENT CUSTOMER SERVICE
Knowledgeable and professional support team is always happy to help you.
EASY TRACKING
Check your order status online. As easy as that!
It's great for hammering without any trouble. Before, I used to hit my fingers a lot, which hurt. But now, with the nail holder, I don't have to worry about that. It holds the nail in place so I can hit it right on the head every time. And with the WD40, everything works smoothly. I don't struggle with stiff parts anymore. This tool is really helpful for anyone who does a lot of hammering.
Fantastic tool, arrived in excellent condition, securely wrapped in bubble wrap for protection.
This multifunctional tool is especially handy for driving nails into walls, ensuring steady nail placement and reduced injury risk. The handle feels a bit thin, raising some concerns about durability with extended use. Overall, I'm pleased with this purchase and would recommend it to others who are looking for a tool to assist with their nailing needs.
I tried using this with strong nails, and it worked well. But with weaker nails and rougher surfaces, it was hit or miss - sometimes great, sometimes a mess. Still, it was entertaining. The tool holds the nail straight and applies a lot of force, but it can't move side to side. Remember to wear safety glasses! The hammer's metal looks like it might get weak after a while. There's a similar tool for concrete that uses a .22 caliber shell, but this is good for the rare times I need it, if I can find it.
This tool is absolutely amazing in its functionality! It's incredibly versatile and adaptable for a wide range of tasks, so much so that I find it challenging to enumerate all the different ways I've been able to use it. The most outstanding feature, in my opinion, is its ability to assist in hammering small nails. This might seem like a small detail, but it's a significant improvement to my work.
An excellent, multi-purpose equipment! Recommend.
The metal used is of average quality, and the handle feels disproportionately light compared to the main part, making it somewhat awkward to use. However, its design is both attractive and functional.
The pin holder function is effective, but the other features seem somewhat superfluous.
Really useful! I like the nail gun and wrench parts.
Good to keep in the car for emergencies.
Fine for using at home sometimes, but not for really hard work. Overall, would recommend to have at home.
I really love this tool! It has lots of uses, like a nail gun and a wrench, and they all work great. It's perfect for fixing things at home. It's strong, does a lot of different things, and is easy to carry around.
It's a smart idea, but it feels a bit cheap.
I haven't used it yet, but it seems like a good deal for the price.
Everyone should have this. I've used it for lots of different things, like tightening screws and fixing pipes, and it always works well.
Good for little jobs but I'd want something bigger for big jobs.
Arrived in good condition, but I haven't been able to test it.
The quality is good, especially considering the low price.
A bit hard to use at first, but it's a good tool once you learn it.
Handy for when you're out and about, but not as good as a full set of tools.
Like it for home stuff.
Convenient for quick fixes, but I still need regular tools for bigger jobs.
It's useful for nailing tasks in plumbing works.
It seems fine, but I haven't had the opportunity to try it myself.
I've tried it out and I'm happy with how it works.