SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Finser (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://finser.shop
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
SAFE SHOPPING
We try our best to make your shopping experience not only pleasant, seamless and hassle-free, but also secure.
FREE SHIPPING
Enjoy flexible international shipping services that currently operate in over 200 countries across the world.
FREE RETURNS
It's okay to change your mind! You can send your order back for a full refund, we've got you covered with our full Buyer protection.
NEW ARRIVALS
Brand new products are available on a regular basis.
PRICE PROMISE
We don't want you to choose between the best value and the best service. That's why we offer competitive pricing.
EXCELLENT CUSTOMER SERVICE
Knowledgeable and professional support team is always happy to help you.
EASY TRACKING
Check your order status online. As easy as that!
The sparkle from this bottle is stunning, and its compact size makes it ideal for travel. I appreciate how easily it fits into my daily routine, adding a touch of glamour wherever I go.
This is one of my favorite products. It's important to keep the rubber stopper on to prevent wastage. The quality and effectiveness of this product really stand out to me.
Whether it's day or night, this product ensures I'm always sparkling. It's versatile enough to allow for a subtle shimmer or a more intense sparkle, suiting any occasion.
Absolutely love it! The amount of glitter is just perfect, not too overwhelming. I did a swatch test and it lasted about 2 hours, which is impressive for such a product.
I bought this for my sister and she absolutely loved it! I ended up getting more for myself and my mom. It sprays the perfect amount of sparkles and has good staying power.
I like to give my face a light spray with this before setting my makeup. It leaves my skin looking glowy and beautiful, enhancing the overall finish of my makeup.
Wow! This product is stunningly beautiful and flattering. I initially used it for prom and fancy dinners, but now I find myself using it all the time. It's light and not too much, which I love.
It was a gift and works wonderfully on both skin and hair. Although smaller than I expected, the cute bottle and its effectiveness for my needs make it a great purchase
The product's old-fashioned spray bottle is charming and the size is perfect. The pigment it offers is just right
Need a pop of sparkle on your smooth skin? This product is it! Once in the light, you'll notice the beautiful bronze glow it gives. Highly recommended for that extra shimmer.
This product is easy to apply, with a bright and light rose color perfect for the face and neck. I would definitely recommend it for its ease of use and lovely shade.
This is exactly what I was looking for – it adds beautiful sparkles to your skin, enhancing your natural glow.
This product is fantastic! I love the color, and it works great as a body highlight. The shimmer it adds is just perfect for enhancing my look.
It dispenses like a little puff of powder, providing good coverage and a great look. The bottle is very tiny, but it's incredibly cute and fits well in any makeup kit.
The product has a baby powder scent, but it works well otherwise. It's a bit more powdery than I expected, yet still delivers a nice shimmer.
I absolutely adore this product. It's so cute that I'm planning to order all the available options.
I didn't realize the photo was actual size – it's quite tiny. However, its performance is great and it's super cute, making it a worthy purchase.
If you're a fan of glitter and sparkles, this is a must-have! I use it as a highlighter on my body and hair, and I absolutely love it!!
For my Tinkerbell costume, this was perfect. The scent is not my favorite, but it's not bad either. Overall, it's a very nice product with a pleasant smell.
I love feeling luxurious, and this glitter does just that. It's a bit powdery, so I mix it with a light lotion for lasting effect. Perfect for an all-day glamorous look.
Love this product for adding a subtle shimmer to my skin. It complements my tan perfectly when I wear sleeveless tops in the summer.
It's really small and cute, but not quite what I expected. It's okay for emergencies, but for daily users like me, I'd recommend something else.
Upon opening, I found that it wasn't sealed properly, causing some spillage. That was disappointing, but the product itself is cute and works well otherwise.
I'm impressed with how small yet powerful this product is. The glitter is really cute and adds a delightful touch to any look.
The application is smooth and it doesn't spread everywhere, which is a huge plus. It's a user-friendly product that adds a nice touch to any look.