SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Finser (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://finser.shop
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
SAFE SHOPPING
We try our best to make your shopping experience not only pleasant, seamless and hassle-free, but also secure.
FREE SHIPPING
Enjoy flexible international shipping services that currently operate in over 200 countries across the world.
FREE RETURNS
It's okay to change your mind! You can send your order back for a full refund, we've got you covered with our full Buyer protection.
NEW ARRIVALS
Brand new products are available on a regular basis.
PRICE PROMISE
We don't want you to choose between the best value and the best service. That's why we offer competitive pricing.
EXCELLENT CUSTOMER SERVICE
Knowledgeable and professional support team is always happy to help you.
EASY TRACKING
Check your order status online. As easy as that!
I bought this Bubble Gun for our Selfie Studio and it's been a fantastic addition! We've been letting our customers use it in one of our selfie booths, especially the one with a bathtub setup. It's just awesome how well the bubbles work with this gun. It's like a Bubble Mania every time someone uses it! I'd totally recommend it for both indoor and outdoor activities. Both kids and adults love it – it's a hit with everyone!
We couldn't use flower petals at our wedding, so we had our flower girl use the bubble gun instead. It was a fantastic idea! It made our ceremony extra special and brought a lot of fun to the reception. It was a big hit with both the adults and the kids – so many bubbles!
This product really stole the show at my grandson's birthday party. It's super easy to charge and use, plus the battery life is pretty impressive. I'd definitely recommend it!
I've got to say, this is probably one of the best purchases I've ever made. I grabbed it just for kicks for a Pride Festival, and it was a total hit with everyone there!
Our dogs are absolutely obsessed with this thing, the photos say it all 😂
This bubble machine works really well. I got it for a family outing and all the kids loved it. It comes with bubbles, but avoid cheap solutions for better performance.
My 4-year-old loves her new bubble gun. It produces tons of bubbles.
I got this for my daughter's birthday. She and the other kids were overjoyed. Everything works perfectly. Ideal for outdoor play.
It's an excellent product for summer, events, or just when you're bored. I used it for my son's graduation, and it was a hit. Everyone loves bubbles.
Love how it creates a ton of bubbles and is durable for long play sessions. The downside is that it doesn't hold the bubble liquid inside. You have to dip it in a larger bowl, then press the button. It creates a cluster of small bubbles.
I was hesitant about buying this but it's amazing. The kids have a blast with it and it produces so many bubbles instantly! The downside is the rechargeable battery which lasts about an hour. But it's better than constantly buying AA batteries. Just charge it after each use. Hope this helps!
The joy this toy brought to the kids is indescribable. They were ecstatic, laughing and smiling for hours. It's also fun for adults who love bubbles. It produces an impressive amount of bubbles in seconds. The battery and charging system are a bit outdated, like old RC car batteries. You have to disconnect and connect to a USB charger, but that's a minor issue. Highly recommend it.
We love this product; the bubbles work very well, and our 3-year-old has so much fun using it all by herself! We like that it has rechargeable batteries that come with a charger, and they seem to hold a charge for a long time too!
I bought 2 of these, one for each of my girls, and they absolutely love them! Hundreds of bubbles per second create a massive wave. Super easy to use. My 3-year-old easily refills it by dipping it in the bubble solution. Definitely recommend! My only critique would be having an external port to recharge the battery instead of removing it each time.
I didn't really expect this item to work as well as it was advertised. My daughter loves bubbles, but other machines only put out a few at a time. This machine actually puts out SO MANY bubbles at once. It's nice that it charges via an electric charger instead of using lots of batteries.
I bought the bubble gun for my 6-year-old grandson's birthday. He was thrilled to receive it and amazed at the large amount of bubbles it produced. His siblings also enjoyed all the bubbles. Highly recommend this product.
My daughter loves it. She got the pink one. Charging is simple, and the battery lasts a long time. So far, it's pretty durable. Will definitely be buying more.
I bought this for my daughter’s birthday party, and it was a huge hit! Easy to assemble. Best used when it’s dark. My teen and her friends enjoyed it for hours. I just wish I had backup bubbles for longer fun.
My kids love it, but the only issue is that it dies fast, like 30 to 45 minutes of use. But other than that, it’s great! ❤️ I didn’t put the stickers on because I want my little girl to decorate it.
Bought this mainly for our dogs. They love it! I wish it was the refillable type, but dipping it in the tray works. Our grandson loves it too! The best part is it doesn’t use up batteries a lot. I just wish it had a light for charging to know if it was full or low charge, but overall it’s fun and definitely recommendable.
Bought this as a replacement for my 4-year-old son. He had one that leaked bubble solution. He LOVES this one because he controls the bubbles, and it makes A LOT of them. The battery lasts a decent time before needing a recharge and doesn't waste solution. Very happy with the purchase.
We love this! Got it for a 5-year-old, and several older kids are also fascinated by how many bubbles it produces.
Bought this for my nephew and he absolutely loves it!! So many bubbles, so much joy. And I love that it has a rechargeable battery. Highly recommend!
I bought this as a birthday present for my 4-year-old neighbor, and he absolutely loved it. He had so much fun with it, and the amount of bubbles it produces is great!
Exactly as pictured 🤗🤗