SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Finser (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://finser.shop
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
SAFE SHOPPING
We try our best to make your shopping experience not only pleasant, seamless and hassle-free, but also secure.
FREE SHIPPING
Enjoy flexible international shipping services that currently operate in over 200 countries across the world.
FREE RETURNS
It's okay to change your mind! You can send your order back for a full refund, we've got you covered with our full Buyer protection.
NEW ARRIVALS
Brand new products are available on a regular basis.
PRICE PROMISE
We don't want you to choose between the best value and the best service. That's why we offer competitive pricing.
EXCELLENT CUSTOMER SERVICE
Knowledgeable and professional support team is always happy to help you.
EASY TRACKING
Check your order status online. As easy as that!
It's a lifesaver on frosty mornings. No more scraping!
Easy to use, superb quality, and excellent value. It fits our family car and both our vans, so we have three!
An excellent product that's easy to apply and remove. Well worth the investment, although it would be even better if it covered the side windows as well.
A great purchase. It's easy to put on and fold afterward, and it dries out quickly when stored in the back seat footwell.
This is by far the best screen cover I've ever bought. It fits perfectly, and the wing mirror covers are brilliant. I highly recommend it.
I purchased this to replace my old one. It's easy to put on, stays securely in place, and the wing mirror covers are a clever addition. It even covers the windscreen washer jets.
The wing mirror covers are a great feature; they prevent birds from making a mess as they often fight their reflections in the mirrors.
I highly recommend this cover. It's of exceptional quality, thick, and even covers the wipers completely. The attached wing mirror covers with reflective bands are a fantastic addition. They work perfectly when removed. It's definitely worth the investment.
This has made a significant difference in our daily routine. We have early starts, and with this cover, we no longer have to endure freezing cold mornings while scraping ice off the car.
It not only protects the car windshield but also the wing mirrors.
This seems to be a high-quality windscreen cover that is easy to fit and effectively does the job. It has already saved me a lot of time by eliminating the need to scrape ice off the screen.
I drive a 2019 Seat Leon, and this product offers great value for money. I'm delighted I purchased it for my car; it's easy to use, fold, and the best part is, I don't have to buy de-icer anymore.
It performs exactly as intended, keeping the windscreen clear of ice.
Be sure to wear gloves when removing the cover after a very frosty night, or your fingers will feel like they got instant frostbite while folding the cover.
I loved this screen cover. It was easy to put on and worked perfectly to clear frost and snow. However, after the last snowfall, we had heavy rain, and when I removed the cover, I discovered that the inside of the car was soaked. I suspect that rain traveled down the stitching of the large flaps and into the car.
These are fantastic; I got them for both cars. I usually spend about 20 minutes waiting for the outside and inside of the car to defrost and clear before driving, but these covers ensure the windshield and wing mirrors stay clear. It's definitely a purchase that saves you time in the morning! They are of good quality and easy to fold up too.
This has saved me so much time during cold, frosty mornings.
The addition of mittens for the wing mirrors is a great bonus for this windscreen cover.
I'm glad we purchased this; it's needed now with all this freezing weather.