SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Finser (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://finser.shop
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
A few reasons why buy from us:
SAFE SHOPPING
We try our best to make your shopping experience not only pleasant, seamless and hassle-free, but also secure.
FREE SHIPPING
Enjoy flexible international shipping services that currently operate in over 200 countries across the world.
FREE RETURNS
It's okay to change your mind! You can send your order back for a full refund, we've got you covered with our full Buyer protection.
NEW ARRIVALS
Brand new products are available on a regular basis.
PRICE PROMISE
We don't want you to choose between the best value and the best service. That's why we offer competitive pricing.
EXCELLENT CUSTOMER SERVICE
Knowledgeable and professional support team is always happy to help you.
EASY TRACKING
Check your order status online. As easy as that!
Functions effectively as expected.
Outstanding tool for woodworking projects.
This tool is really good for making things like bowls and spoons. It works best when you use it gently, not trying to cut away too much wood all at once. It does the job well, but you have to be careful when you use it. Also, it's great for making smooth curves and detailed designs, which is very helpful for people who like to make things with wood and need to be precise.
This heavy and sharp tool processes trees quickly, but it has a drawback: a strong deviation of 7mm from the axis. It's unusable on a small grinder without rpm adjustment but works well on a larger grinder set to a minimum speed.
The rotary burr is really good for its price. It's great for making things like wooden bowls and big spoons from hard wood. It works best when you use it slowly and carefully, just like other people have said. It's strong and doesn't get damaged easily, even when you use it a lot. It's easy to hold and use, so you don't have to worry about it slipping or making mistakes. You can put it on different kinds of grinders, which is handy because you don't need to buy a special tool for it.
The tool works as described, showing no signs of wear after a few hours of sculpting white oak, perfect for sculpting curved areas.
The product works well with no drawbacks.
The tool requires careful handling and slow usage, and it's advised to use the side handle that comes with the grinder.
I used it to grind bowl shapes in wood. Worked pretty well.
There was disappointment with the power of the item, but I didn't return it.
The tool worked very well on various types of wood, including curly maple and blood wood, for making small spoons.
Two attempts with the tool resulted in out-of-round issues and excessive vibration, making it unusable despite its effectiveness.
The tool takes practice to control and can be difficult to remove from the grinder, but it's a valuable addition for woodworking.
Initially hard to control, possibly due to lack of experience, but improvement is noted with use. A variable speed grinder is considered for better control.
The tool is effective for making bowls and spoons, best used with a light touch and not for removing too much material at once.
Initial skepticism was replaced by satisfaction after a few uses, with no complaints yet.
It's effective for carving queen ann style legs in hard maple, offering better control than other tools and a valuable addition to the toolbox.
It requires practice to control due to a little kick, but it's a worthwhile addition for woodworking enthusiasts. However, there's an issue with unscrewing it from the grinder.
The product is praised for doing a very good job.
Too much vibration and jump.
This tool is a game-changer for woodworking, especially for making black spruce bowls, reducing the time by half.
The product is liked for carving larger bowls, recommended for others, and plans to use it for future projects.
I received a spherical grinding head that's well-made and perfect for wood processing. I'm really satisfied with its quality.
I like it.
This is a great product of good quality.